A-1 Midwest Enterprises
A-1 Midwest Enterprises
Before performing any troubleshooting maintenance procedures on your aquabot, it should be disconnected from the power supply (transformer) and the Power Supply should be unplugged from the electrical outlet to prevent the possibility of personal injury or damage to the aquabot.Troubleshooting Topics
Does Not Clean Entire Pool (Misses Areas) or Does Not Climb Walls
Moves But Does Not Pick Up Dirt And Debris
Pumps Water, But aquabot Does Not Move Or Moves Slowly
Floating Cable Gets Wrapped Around or Sucked Into The aquabot
Falls Or Flips Backwards Off Walls Or Stairs
Debris Comes Out Of The aquabot When Removing It From Pool
Does Not Pump Water Or Move Or Power Supply Does Not Turn On
Power Supply Appears To Shut Off Before Completing A Cleaning Cycle
Does Not Sink Or Floats Away From Wall
Makes Loud Noises
Gets Stuck On Ladders, Main Drains, Return Fittings, Lights, Stairs, Or In Corners
But Does Not Move Right When Handle Direction Is Reversed
Your aquabot is designed to clean the pool many times over within a recommended 7-hour cleaning cycle by cleaning one section at a time in a systematic pattern (note that some models come equipped with internal 7-hour automatic shut-off timers). If large portions of the pool are missed, then please check the following:
1a. Make sure that the Floating Handle (Ref.# 1.1 in the Op. Manual) is locked diagonally across the top of your aquabot s body.
the Handle. Listen for the presence of water within it. The Handle should
be lightweight and airtight without
Clean the Filter Bag (Ref.# 1.16 in the Op. Manual) thoroughly so
that the fine particles of dirt that get trapped within the fibers of
the Filter Bag are removed (See Page 5, Cleaning and Changing the Filter
Bag). To test if the Filter Bag is inhibiting the
3. Be sure that the Power Supply (Figure 4 in the Op. Manual) is located in the center of one of the long sides of the pool. This will allow optimum use of the aquabot s Floating Cable s (Ref.# 1.19 in the Op. Manual) length (See Page 4, Location of the Power Supply in the Op. Manual). Make sure that the Floating Cable is untangled and spread out on the surface of the water (See Page 2, #2 and Page 6, Cable Care in the Op. Manual).
Remove obstructions from your pool. Objects protruding from walls may
impede the left/right movement of your
6. Check that the Drive Belts (Ref.# 1.8 in the Op. Manual) and Drive Tracks (Ref.# 1.5 or 1.5.1 in the Op. Manual) are properly aligned and are taut (See Pages 7 & 8 in the Op. Manual). Adjust or replace if necessary.
7. Check for excessive wear of the Scrubbing Brushes (Ref.# 1.4 & 1.4.1 in the Op. Manual) and replace if necessary (see page 7) Note: Rubber Brushes begin to stiffen in water less than 70 F which lessens their ability to climb pool walls.
You may need to add Floatation. Your aquabot needs to properly climb the
walls and to move left or right scrubbing
Check the surface of your pool walls. In rare instances (e.g., new pools)
the pool walls may naturally be slippery and
If you use your aquabot to remove the dead algae be aware that the Filter
Bag may clog quickly, requiring several
When shocking your pool water, remove your aquabot from the water for
at least 24 hours to allow proper
If your pool is irregular in shape (T, L, freeform) or has large swim
out areas your aquabot may not be able to
Check the operation of the Pump Motor (Ref.# 1.14). While the aquabot
is in the pool, and with the Power Supply
2. Turn off the Power Supply, remove the aquabot from the pool, and unplug it from the Power Supply.
Using a screwdriver, remove the screws that secure the Outlet Top to the
body (see pg. 6, Propeller Care) and inspect
If the Pump is operating properly replace the Outlet Top. Be careful not
to over tighten and strip the screws, then
5. Clean the Filter Bag (Ref.# 1.16 in the operators manual) thoroughly so that the fine particles of dirt that get trapped within the fibers of the Filter Bag are removed (See Page 5 in the operators manual).
6. Check the Intake Valve Flaps (Ref.# 2.5 in the operators manual) on the underside of your unit. The Flaps should move freely to open and close. Clean and free the Valve Flaps if necessary.
Remove the aquabot from the pool and place it upside down (on a non-abrasive surface so that it won t become scratched or scuffed) and unplug it from the Power Supply (Figure 4).
Check for and remove any debris such as hair, string, or leaves that may
be obstructing the free movement of the Drive
Check that the Drive Belts and Drive Tracks are properly aligned and are
taut (See Pages 7&8). Adjust or replace if
Then, plug the aquabot into the Power Supply and turn it on outside the water, allowing it to run a maximum of 1 minute to check the following:
Check that the Drive Pulley (Ref.# 1.11) is turning. If it is not, grip
one Wheel Tube (Ref.# 1.6) with both hands and
Floating Cable (Ref.# 3.1) - Ensure that the Floating Cable (E-Z Swivel Cable Detangler, Pg. 15) is untangled and spread out on top of the water, allowing enough cable for your aquabot to reach all areas of the pool without restriction and without placing ecessive amounts of Floating Cable in the pool. For best results, place the Power Supply half way across the length of the pool and alternate its point of entry with each use.
- If the pool is irregular in shape and has large swim-out areas (e.g.
L , T , etc.) then it is suggested to begin a cleaning
Check the operation of the Pump Motor (Ref.# 1.14) . Please refer to the Troubleshooting section titled: Moves But Does Not Pick Up Dirt and Debris.
Floating Handle - See Op. Manual
Floatation - See Op. Manual
Filter Bag -Ensure that the Filter Bag is properly mounted on the W Bag Support Frame (Ref.# 2.2). Filter Bag s small Label on the elastic edge should be at the center of either long side of the Bottom Lid Assembly plastic. Stretch the elastic bottom over each Wire and slide the Filter Bag down until the Filter Bag reaches the Bottom Lid (Ref.# 2.1) plastic. At that point the Filter Bag s elastic bottom should be stretched over the plastic lips of the Bottom Lid, and will hold the Filter Bag in place. Press down on top of the Filter Bag where each of the 4 U -shaped slots on the Wire Frame are located. This will pull the Filter Bag corners into the corners of the Wire Frame. Insert the Bottom Lid into the bottom of the aquabot. Be sure that the Filter Bag s fabric is not interfering with the locking of the Lock Tabs (Ref.# 1.21).
Lock Tabs -Check that the Lock Tabs are not warped. They should be straight and aligned with the aquabot s body.
Intake Valves - Check that the Intake Valve Flaps (Ref.# 2.5) on the underside of your aquabot (in the Bottom Lid ) move freely to open and close. Clean Flaps if necessary.
It is unlikely that both Motors (Drive Motor - Ref.# 1.15 and Pump Motor - Ref.# 1.14) are experiencing mechanical problems. In most cases the issue lies with something that is hindering the flow of electricity from the electrical outlet to the Power Supply (Figure 4) or through the Floating Cable (Ref.# 3.1) to the aquabot itself. To locate and resolve where electrical flow is being hindered check the following.
Electrical Outlet & Connections - Make sure that the Power Supply is firmly plugged into a grounded electrical outlet which has power. To test the outlet, plug in another electrical instrument that you know works to the outlet.
Check that the Floating Cable is securely plugged into the Power Supply.
- Check that the Power Supply button is pressed upwards to the ON
position. Note: Some models have a
- Use a cotton swab to dry all sides of the Fuse and Fuse Holder (inside
If you have an aquabot (which does not have a timer) or an aquabot Turbo
Remote Control or aquabot Turbo Solo
If you have an aquabot Turbo (with an adjustable timer), or an aquabot
Plus Remote Control or aquabot Ultra
Air Trapped in The aquabot s Body - See Op. Manual
Floatation - see Op. Manual
Your aquabot may make gurgling noises when at the waterline because it is climbing a little too high on the pool wall. There are two Intake Valves (Ref.# 2.5) on the underside (Bottom Lid) of your aquabot. When at the waterline, one of the Intake Valves may be partially or entirely out of water and taking in air. This will not affect the water cooled motors that are located within your aquabot for the second Intake Valve is completely submersed and taking in sufficient water to keep the motors cool. Important: This condition poses no danger to your aquabot as long as it eventually reverses direction and climbs down the wall on its own. There are two things you can do so that the aquabot does not climb as high:
1. The Filter Bag (Ref.# 1.16) - Allow your Filter Bag to continue to trap debris and particles until your aquabot no longer climbs as high at the waterline and its top Intake Valve begins to submerse and the noise lessens. Remember: It is important that your cleaner climbs and reaches the waterline and has a portion of its scrubbing brushes out of the water, and that it moves left and right to cover the entire pool during its cleaning cycle.
Floatation - If you have previously added any (combination) of the 3 floatation
devices into your new aquabot: H-Float (Ref.# 2.3) or two Side
Pocket Floats (Ref.# 2.4) to assist its buoyancy, it is suggested that
you remove the devices
aquabot is built from plastic, rubber and stainless steel components which
may squeak as the cleaner operates.
Grinding or Clicking
Check Drive Belts (Ref.# 1.8) and Drive Tracks (Ref.# 1.5 or 1.5.1) for proper tension and alignment. Adjust or replace if necessary.
aquabots have a one inch clearance between the floor and its underside. The Brushes (Ref.# 1.4 or 1.4.1) enable the aquabot to climb over obstacles like raised main drains, return filters, lights, and pop-up, in-floor systems, and to climb up stairs in most pools. But, in some cases, the size or convex surface of some of these obstacles (i.e. lights, main drains) are too great and stop the aquabot from moving forward or reverse by catching on the underside of the cleaner. If your aquabot gets stuck we suggest you check the following:
Return Fittings, Lane Hooks, Lighting Fixtures
Drains - Contact an Authorized Dealer location for a main drain guard,
which will prevent your aquabot from
The bottom step of a ladder may stop your aquabot from freely climbing
and tilting 900 up the wall from the floor. This means the cleaner will
remain in the forward mode, spinning its wheels , under the ladder
until its internal timer
Brushes (Ref.# 1.4 & 1.4.1) - Check that your Brushes are plush and
not worn. Replacement Brushes may be a different style with a larger diameter,
providing increased ground clearance and a faster speed to climb over
obstacles. (For replacement instructions see Page 7, Changing Scrubbing
Brushes ) .
Should your aquabot not move left/right when at the waterline in a consistent manner throughout its cleaning cycle, then your cleaner will not be able to reach and clean all areas of the pool and will remain in one or two portions of the pool while missing others.
Check the Floating Handle - see Page 4 of Op Manual.
Side Pocket Floats (Ref.# 2.4)- If your aquabot moves in one direction at the waterline, but not the other, or moves only in a vertical cleaning motion, do the following:
one side Pocket Float into the Bottom Lid (Ref.# 2.1), in one of the open
slots beside the Intake Valve (Ref.# 2.5). When re-inserting the Bottom
Lid Assembly (Ref.# 1.20) back into the body of the aquabot, be sure that
the Side Pocket Float is on the Drive Motor side of the machine. This
should tilt the aquabot on an angle at the waterline for faster
A-1 Midwest Enterprises, Inc.
7648 Sexauer Cr., Belvidere, IL 61008
© 2008 A-1 Midwest Enterprises, Inc.